IMPORTANT INFORMATION ABOUT OUR PROCEDURES  

1. Our rooms are too small to socially distance
2. Even with vaccines, which are effective in preventing serious infection and hospitalization, the virus can still be transmitted.
3. We work together very closely 
4. We cannot use shields between us and clients, like groceries and retail stores 
5. I do not want to shut down the hospital if someone gets sick or the staff is exposed
6. This is a temporary inconvenience until infection rates go back down. 

 We will utilize the cubby on the porch so that pick up of medications can be totally contactless

PLEASE WEAR A MASK when interacting with our technicians, and PLEASE stay in the car when you arrive, unless the technician asks you to take your dog out of the car.

PLEASE INFORM THE RECEPTIONIST WHEN MAKING AN APPOINTMENT IF YOU OR A FAMILY MEMBER HAVE TESTED POSITIVE FOR COVID-19, OR ARE SUSPECTED OF BEING POSITIVE. We may ask you to reschedule your appointment, or take special precautions.

1. To expedite appointment requests, medication refill requests, easily communication by private text-based chat messaging, allow easy access your pets' medical records and vaccination information, and to offer Video Consultations, we have launched an app, PetPro Connect.  

2. To request a video consultation, download the PetPro Connect app, request a date and time, and the doctor will message you to confirm.  The doctor will initiate the video. There is a fee of $55 for a 20 minute consultation, but if it is determined that your pet needs an in office examination, this fee will be applied to the cost of the office physical exam.  Video Consultations are only available for pets that have been seen for an examination at Nottingham Animal Hospital within the past 12 months.

3. In order to thank our essential workers helping society and preventing the spread of COVID-19, we are offering your first video consultation via PetPro Connect for free. Just mention that you are an essential worker when you request the consultation.  

4. Please call ahead for all medication or food refills in an effort to make sure we have items in stock. When you arrive at Nottingham Animal Hospital, call the office (609-587-0222), pay over the phone with a credit card, and a staff member will place your products in a numbered cubby in the shelving unit on the porch, so that we can arrange contactless pick up. 

5. If you are not practicing social distancing and precautions as required by NJ (i.e.- attending social gatherings, not wearing a mask in public, not maintaining 6 ft. between other people), have a fever, cough or other respiratory symptoms, or are caring for a family member who has or is presumed to be positive for COVID-19,  please reschedule your appointment or schedule a video consultation via our app, PetPro Connect.  We want to continue to provide excellent care for your pets, and in order to do so, we need to stay healthy. We work very closely with each other and your pets. Illnesses can spread easily in this environment. 

6.  In order to provide social distancing for our clients, please wear a mask when interacting with our technicians.  Do not socialize in the parking lot with other clients. When the technician is ready, she will ask you to meet her at the side door to hand off your pet for examination or procedure.